Terms & Conditions


SIAM CORNER MAMA THAI RESTAURANTS' TERMS & CONDITIONS

THESE TERMS AND CONDITIONS APPLY TO THE WEBSITE siamcornermamathai.co.uk (THE "SITE"). PLEASE READ THIS STATEMENT CAREFULLY. IF YOU DO NOT WISH TO BE BOUND BY THESE TERMS AND CONDITIONS THEN YOU SHOULD NOT ACCESS THIS SITE. ACCESS OF THIS SITE BY YOU SHALL BE DEEMED TO BE YOUR ACCEPTANCE OF THESE TERMS AND CONDITIONS PRODUCT TERMS AND CONDITIONS

In these PRODUCT terms and conditions ("Conditions") the following words and expressions shall have the following meanings:

• The Customer, you, your: means you, the customer, who buys the Products from ‘SIAM CORNER MA MA THAI RESTAURANTS’
Our and We means ‘Us’ – The service provider.
•The Products: means the products supplied by from SIAM CORNER MA MA THAI RESTAURANTS to the Customer; and
•the website: means the website

1. Order and Acceptance
1.1. These Conditions shall apply to all orders and contracts for the supply of the Products by from SIAM CORNER MA MA THAI RESTAURANTS to the Customer. All orders for the Products shall be deemed to be an offer by the Customer to purchase the Products in accordance with these Conditions. Any variations to these Conditions must be in writing, otherwise they will not be binding on either party.

1.2. The acceptance of orders for the Products shall be at the absolute discretion of from SIAM CORNER MA MA THAI RESTAURANTS. Our acceptance of an order occurs when you receive an on-screen message confirming your order has been placed, at which point, your contract with from SIAM CORNER MA MA THAI RESTAURANTS is made and up until this point, We may decline to provide You with the goods without giving any reason.

1.3. You may not place any orders on Our website if you are under 12 years of age.

2. Prices and Payment
2.1. The prices quoted by from SIAM CORNER MA MA THAI RESTAURANTS on the website are inclusive of VAT.

2.2. The price of the Products will be as quoted on the Site at the time you confirm your order, subject only to any inadvertent technical mistake for which We shall not be liable. The price for your order shall be deducted from your account at the time your order is placed. We reserve our right to terminate this agreement with you if We are refused authority for payment or reasonably believe that payment will be refused at any stage.

2.3. You can pay by any of the methods listed in our checkout screen. Please make sure that if your order is placed using a credit or debit card, such card is valid on the date of despatch of your order.

2.4. When you input your postcode into the website, you may be automatically directed to the website referring to the sole service provider, closest branch or franchise available to you. Please note that prices, minimum spend restrictions and maximum cash spend restrictions vary from each provider. In addition, if you order online, the price charged may be different to the price for the Products had they been ordered via third-party sites, in our restaurants or by telephone.

3. Refund/Cancellation/Order Amendments
3.1 If you wish to cancel, amend, or comment on your order, do so, online, details of which will be included in the confirmation email sent to you upon placing your order. If you amend your order, the price charged will be the price for the amended order. If you paid by Credit card the price difference will need to be paid separate order. Full or partial refund for these orders will be provided in the form of a coupon code, credited to your account. Please note that as promotions are only available for limited periods, any changes to your order may mean the promotions are no longer available.

4. Delivery
4.1. We will aim to provide you with your ordered Products as close as possible to your requested delivery/collection time.

4.2. The Customer agrees to accept delivery of the Products at the agreed time and place of delivery.

4.3. We can only fulfil an order for large quantities at the discretion of the restaurant from which you are ordering. If you would like to place a large order, we recommend you contact us well in advance.

4.4. If you have chosen for the Products to be delivered, SIAM CORNER MA MA THAI RESTAURANTS will deliver the order to the main entrance of the delivery address but any deliveries carried into the delivery address will only be made if the driver and you consent to this. If you are not present to take delivery of the goods at the address given in your order, then We will not refund you the price for your order and will charge you for the full amount of your order.

4.5. Products are subject to availability. If your products are not available, We may offer you a reasonable substitute of equivalent quality and price or We may call you to tell you that your ordered products are not available and to ask you if you would like to order something else. This may affect the price you pay.

5. Transfer of Property
5.1. Risk in the Products shall pass to the Customer on delivery.

5.2. The Customer acknowledges that all intellectual property rights in the Products do and shall continue to belong to from SIAM CORNER MA MA THAI RESTAURANTS and the Customer agrees that it will not infringe any of SIAM CORNER MA MA THAI RESTAURANTS' intellectual property rights.

6. Oral Statements
6.1 The Customer agrees that, in the event of any conflict, written information about the Products supplied by SIAM CORNER MA MA THAI RESTAURANTS shall prevail over any oral statements made by from SIAM CORNER MA MA THAI RESTAURANTS' employees or agents. SIAM CORNER MA MA THAI RESTAURANTS shall use all reasonable efforts to ensure that its written information about the Products is accurate.

7. Promotions
7.1 From time to time, our products may be subject to special offers. Any special offers shall be subject to these Terms and Conditions which will prevail if there is inconsistency between the terms of the special offer and these Conditions. We may change the terms of special offers or withdraw them at our discretion, but We will honour any order placed by you before the offer is withdrawn subject always to manifest technical errors.

7.2 All deals are valid within the promotional period, are subject to change or withdrawal and are not valid in conjunction with other offers, unless otherwise stated.

8. Limitation of Liability
8.1. To the fullest extent permitted by law, from SIAM CORNER MA MA THAI RESTAURANTS excludes all liability arising out of its supply of the Products and in particular shall not be responsible for any loss or damage, arising directly or indirectly out of or in connection with delay beyond the estimated time or date of delivery;

• any circumstances over which SIAM CORNER MA MA THAI RESTAURANTS had no control of the consequences
• and which from SIAM CORNER MA MA THAI RESTAURANTS could not avoid by the exercise of reasonable care,
• or any indirect or unforeseeable loss suffered or incurred by the Customer or others.

8.2. In any event, from SIAM CORNER MA MA THAI RESTAURANTS' liability to the Customer will not exceed the total price charged for the relevant items.

8.3. Nothing in these conditions shall affect the statutory rights of the customer.